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Our Services

We'll admit it—we're obsessed with quality and value.

Every day, every hour, our mission remains the same: first-class client service coupled with a deep understanding of your B2B knowledge needs. That's why we deliver excellence across methodologies, from expert interviews to survey-based research, all backed by our expert network and custom recruitment model.

Interviews

Direct access to domain experts through 1-to-1 interviews

Led by you or an IDR moderator, via Teams, Zoom, or your preferred platform

Always supported by a dedicated IDR project manager

Sample Use Cases

Explore adjacent markets or sectors

Explore new geographic markets or emerging regions

Develop and refine new products and go-to-market strategies

Assess strategic partnership opportunities

Conduct M&A due diligence

Benchmark against competitors, including pricing strategy

Services Overview

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Interview session illustration

Direct interviews with experts, including focus groups and panels

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Single-blind, double-blind, or unblinded

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Moderation available on request

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Share materials such as a target product profile (TPP) or Slideshare

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AI call transcripts and call recordings

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Real-time or post-call translation

Case study

Analyzing the European Plant-Based Beverage Market

Learn how IDR helped a client gain a comprehensive understanding of the European plant-based beverage market by engaging industry experts and uncovering key practices along the value chain.

interviews

Surveys

Survey support at scale, from dozens to thousands of respondents

IDR can host and program, or simply provide respondents

Receive raw data only or opt for analysis and synthesis for richer market insight

Sample Use Cases

Voice of Customer (VoC) studies

Market pulse checks

Pre- and post-launch concept testing

Longitudinal tracking of stakeholder sentiment

Purchasing decision behavior and market shifts

User experience (UX) and interface (UI) evaluation

Services Overview

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Interview session illustration

Ad hoc surveys and tracker studies

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Optional follow-up interviews with selected respondents

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Use your preferred survey platform or let IDR handle full delivery, including scripting and programming

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Access interim results before fieldwork completion

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Questionnaire development and design support

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Data analysis and synthesis available on request

Case study

Wealth Management Platforms

This case study highlights how IDR supported a financial services firm in conducting a quantitative research initiative to assess wealth management platforms across key Asian financial hubs.

survey

Advisory Boards

Create a proprietary group of experts to guide strategy on key initiatives

IDR identifies participants based on your strategic goals and criteria

Engagements can be one-time or ongoing, delivered virtually, in person, or in a hybrid format with short- or long-term placements tailored to your needs

Sample Use Cases

Guide product development strategies

Test concepts with critical external stakeholders

Uncover fresh, unexpected perspectives and approaches

External insights to complement internal thinking

Validate strategic direction with trusted experts

Review messaging, materials, or go-to-market plans

Services Overview

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Interview session illustration

Scientific Advisory Boards (SABs)

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Proprietary expert panels

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Events and working boards

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Group formats to facilitate debate and richer deliverables

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Virtual and in-person sessions

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Customer or stakeholder advisory boards

Case study

Building a Strategic Advisory Board for Purchasing Insight

A global medical device manufacturer was navigating a complex mix of market headwinds and new product opportunities. Internal teams needed a clearer understanding of how hospital purchasing decisions were being made and insights not fully captured by internal research or ad hoc relationships.

advisory boards

Custom Reports

Tap into experts to develop proprietary content and deliver on briefs—extending capacity, saving time, or maintaining anonymity

IDR identifies functional experts with consulting, research, or industry experience to meet your project goals

Experts handle interviews and analysis, producing high-value reports tailored to your objectives

Sample Use Cases

Deep dives on emerging technologies, new markets, or regulatory dynamics

Pressure-test internal hypotheses against primary research findings

Support mergers & acquisitions (M&A) or investment decisions

Produce internal executive briefings or strategic memos

Competitor benchmarking and SWOT analysis

Assess geopolitical risk or implications of new policies and market entry strategies

Services Overview

Interview session illustration
Interview session illustration

Summary of expert interviews, with optional analysis and synthesis

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Graphical outputs to visualize findings and key insights

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Executive summaries for high-level takeaways

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Short-format deliverables (e.g., 2-5 slides) or full-length deep dives

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Collaborate with academic institutions to publish thought leadership

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Option to include full interview transcripts alongside report

Case study

Mapping the NGS Payor Landscape in Kazakhstan

Learn how IDR developed a custom report for a healthcare client by engaging national and regional payors to assess the adoption landscape for Next Generation Sequencing (NGS) in Kazakhstan.

custom reports

In-Person Meetings

Face-to-face meetings deliver richer insights, faster decisions, and deeper collaboration, making expert guidance more effective and actionable

Sessions can be arranged at your office, a third-party location (like a hotel or facility), or alongside industry events

Choose between 1-to-1 meetings or group sessions with multiple experts

Sample Use Cases

Deeper collaboration through face-to-face interactions

Conference-based expert meetings across your target list

Gather real-time advisory input during live strategy sessions

Time-efficient access to multiple experts in one location

Structured engagement for onboarding or go-to-market planning

Firsthand insight via mystery shopping or on-site observational research

Services Overview

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Interview session illustration

Flexible meeting length: 30–90 minutes, or longer if needed

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Location options: In your office, at events, or off-site venues

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Participation style: Meet with an on-site facilitator or connect directly with the expert(s)

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Preparation support: Experts can provide briefing materials in advance

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Full logistics support: IDR can handle scheduling, travel, and all other meeting arrangements

Case study

Consumer Attitudes Toward Life & Disability Insurance

This case study shows how IDR supported a leading financial services company in uncovering authentic consumer perspectives on life and disability insurance through multi-market, in-person qualitative research.

in-person meetings

Expert Witness

Support for complex legal disputes, including litigation, arbitration, and regulatory matters

Access expert profiles precisely matched to your legal needs

Tap into a global network of vetted professionals with relevant domain expertise

Sample Use Cases

Patent litigation and IP disputes

Medical malpractice cases

Regulatory investigations or disputes

Cross-border or jurisdiction-sensitive legal issues

Cases requiring niche or emerging domain knowledge

Cases requiring hard-to-find or frontier expertise

Services Overview

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Interview session illustration

Expert support across industries and jurisdictions

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Data-backed analysis tailored to your legal arguments

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Expert reports and testimony aligned with court or arbitration standard

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Full briefing to ensure experts understand case context and objectives

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Flexible engagement: written reports, live testimony, or advisory-only support

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End-to-end coordination, including shortlisting, logistics, and conflict checks

Custom Recruitment

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IDR's global network includes over one million experts, but we also specialize in sourcing hard-to-reach individuals with highly specific domain knowledge.Custom recruitment has been at the core of IDR from the start. Each expert is verified through professional networks and confirmed via business email.Our model assigns significantly more analysts per project than industry norms, enabling us to move faster, dig deeper, and deliver better-matched experts for even the most complex or niche briefs.

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Clients We Support

IDR supports leading organizations with expert insights that drive smarter, more informed decisions.

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